April 2012
1 post
Scheduled Maintenance: Monday 23rd April 2012
We will be upgrading our database servers between 22:00 BST (17:00 EST/14:00 PST) and 00:00 BST (19:00 EST/16:00 PST) on Monday 23rd April. There may be a momentary interruption but we do not anticipate any noticeable downtime.
March 2012
1 post
Scheduled Maintenance: Friday 9th March 2012
FreeAgent will be unavailable for up to an hour on Friday 9th March 2012 between 0:00 GMT (19:00 EST/16:00 PST) and 1:00 GMT (20:00 EST/17:00 PST) while we carry out a database update.
February 2012
1 post
Scheduled Maintenance: Wednesday 11th Feburary...
FreeAgent will be unavailable for an hour or so on Wednesday 11th Febrary 2012 between 0:00 GMT (19:00 EST/16:00 PST) and 1:30 GMT (19:30 EST/16:30 PST) while we perform an infrastructure update.
January 2012
1 post
Scheduled Maintenance: Thursday 26th January 2012
FreeAgent will be unavailable for up to 20 minutes on Thursday 26th January 2012 between 0:00 GMT (19:00 EST/16:00 PST) and 0:20 GMT (19:30 EST/16:30 PST) while we perform a database update.
November 2011
2 posts
Scheduled Maintenance: Friday 2nd December 2011
FreeAgent will be unavailable for up to 30 minutes on Friday 2nd December 2011 between 0:00 GMT (19:00 EST/16:00 PST) and 0:30 GMT (19:30 EST/16:30 PST) while we perform a small database update.
Scheduled Maintenance: Thursday 10th November 2011
FreeAgent will be unavailable for around 30 minutes on Thursday 10th November 2011 between 0:00 GMT (19:00 EST/16:00 PST) and 0:30 GMT (19:30 EST/16:30 PST) while we perform some system upgrades.
October 2011
1 post
Scheduled Maintenance: Wednesday 5th October 2011
FreeAgent will be unavailable for around 10 minutes on Wednesday 5th October 2011 between 0:00 BST (19:00 EST/16:00 PST) and 0:10 BST (19:10 EST/16:10 PST) while we perform a database update.
September 2011
2 posts
Scheduled Maintenance: Tuesday 20th September 2011
FreeAgent will be unavailable for around 30 minutes on Tuesday 20th September 2011 between 0:00 BST (19:00 EST/16:00 PST) and 0:30 BST (19:30 EST/16:30 PST) while we perform a database update.
Scheduled Maintenance: Tuesday 6th September 2011
FreeAgent will be unavailable for around 30 minutes on Tuesday 6th September 2011 between 0:00 BST (19:00 EST/16:00 PST) and 0:30 BST (19:30 EST/16:30 PST) while we deploy a software update.
July 2011
4 posts
Scheduled Maintenance: Monday 1st August 2011
FreeAgent will be unavailable for around 20 minutes on Monday 1st August 2011 between 23:00 BST (18:00 EST/15:00 PST) and 23:20 BST (18:20 EST/15:20 PST) while we deploy a software update.
Scheduled Maintenance: Wednesday 13th July 2011
FreeAgent will be unavailable for up to 90 minutes on Wednesday 13th July 2011 between 00:00 BST (19:00 EST/16:00 PST) and 01:30 BST (18:00 EST/17:00 PST) while we deploy some software and DB updates.
Unscheduled Downtime - 8th July 2011
FreeAgent is currently experiencing some unscheduled downtime.
We’re working hard on getting the service back up and running of priority and will post updates here, as we find out more.
Apologies to all our users for this.
Update 11:00am: We’re still working on a fix for the issue resulting from the release last night. We’ll keep this page updated as we have more information to...
Scheduled Maintenance: Friday 8th July 2011
FreeAgent will be unavailable for up to 60 minutes on Friday 8th July 2011 between 00:00 BST (19:00 EST/16:00 PST) and 01:00 BST (18:00 EST/17:00 PST) while we deploy some software and DB updates. Time zone info: http://bit.ly/q9tOYX
May 2011
2 posts
Scheduled Maintenance: Friday 20th May 2011
FreeAgent will be unavailable for up to 60 minutes on Friday 20th May 2011 between 00:00 BST (19:00 EST/16:00 PST) and 01:00 BST (18:00 EST/17:00 PST) while we perform a software and database update.
Infrastructure update - 17th May 2011, 9pm BST
We will be bringing online a new load balancer and firewall this evening at our Rackspace data centre at 9pm BST. We don’t expect this to result in downtime although you may experience slower page load times for a short period.
April 2011
3 posts
Unscheduled Downtime - Update
FreeAgent is now back online after 41 minutes of unscheduled downtime this afternoon. This is the first significant unscheduled outage in our four year history, so of course we’re extremely disappointed and we apologise for any difficulty this interruption caused you today.
The problem occurred at our primary data centre which is hosted by Rackspace UK. We are in the process of bringing...
Unscheduled Downtime
FreeAgent is currently experiencing intermittent problems with connectivity.
We’re looking into this now as a matter of priority and will post updates here, as we find out more.
Apologies to all our users who may be affected by this.
Scheduled Maintenance: Wednesday 6th April 2011...
In order to upgrade the power strips to our server stack, FreeAgent will be unavailable for up to 2 hours at the following times this week:
Wednesday 6th April 2011 between 00:00 BST (19:00 EDT/16:00 PDT) and 02:00 BST (21:00 EDT/18:00 PDT)
Friday 8th April 2011 between 00:00 BST (19:00 EDT/16:00 PDT) and 02:00 BST (21:00 EDT/18:00 PDT)
We are allocating a 2-hour window but we’re hopeful...
March 2011
1 post
Scheduled Maintenance: Thursday 31st March 2011
FreeAgent will be unavailable for up to 60 minutes on Thursday 31st March 2011 between 23:00 BST (18:00 EST/15:00 PST) and 00:00 BST (17:00 EST/16:00 PST) while we perform a software and database update.
January 2011
1 post
Scheduled Maintenance: Sunday 23rd January 2011
FreeAgent will be unavailable for around 15 minutes on Sunday 23rd January 2011 between 22:30 GMT (17:30 EST/14:30 PST) and 22:45 GMT (17:45 EST/14:45 PST) while we perform a software update.
December 2010
1 post
Scheduled Maintenance: Sunday 2nd January 2011
FreeAgent will be unavailable for up to two hours on Sunday 2nd January 2011 between 10:00 GMT (05:00 EST/02:00 PST) and 12:00 GMT (07:00 EST/04:00 PST) while we perform a software update.
November 2010
1 post
Scheduled Maintenance: Thursday 4th November 2010
We will be upgrading our primary DB server on 4th November between 22:00 GMT (18:00 EST/16:00 PST) to 23:00 GMT (19:00 EST/17:00 PST).
October 2010
1 post
Scheduled Maintenance: Thursday 14th October 2010
We have scheduled a maintenance window for FreeAgent on Thursday 14th October from 22:00 BST (17:00 EST/14:00 PST) to 22:30 BST (17:30 EST/15:30 PST) for server maintenance. We expect the actual downtime for FreeAgent to be around 10 minutes.
September 2010
1 post
Scheduled Maintenance: Wednesday 29th September...
We have scheduled a maintenance window for FreeAgent on Wednesday 29th September from 22:00 BST (17:00 EST/14:00 PST) to 23:00 BST (18:00 EST/15:00 PST) to perform a software update.
We expect the downtime for FreeAgent to be around 20 minutes.
August 2010
3 posts
Scheduled Maintenance: Tuesday 31st August, 2010
We have scheduled a maintenance window for FreeAgent on Tuesday 31st August from 22:00 BST (17:00 EST/14:00 PST) to 23:00 BST (18:00 EST/15:00 PST) to perform a software and database upgrade. We expect the downtime for FreeAgent to be around 20 minutes.
Scheduled Maintenance: Sunday 29th August, 2010
We have scheduled a maintenance window for FreeAgent on Sunday 29th August from 22:00 BST (17:00 EST/14:00 PST) to 23:00 BST (18:00 EST/15:00 PST) to perform a software and database upgrade. We expect the downtime for FreeAgent to be around 20 minutes.
Scheduled Maintenance: Wednesday 4th August, 2010
We have scheduled a maintenance window for FreeAgent this evening from 22:30 BST (17:30 EST/14:30 PST) to 00:30 BST (19:30 EST/16:30 PST) to perform a software and database upgrade. We expect the downtime for FreeAgent to be around 90 minutes.
July 2010
4 posts
Scheduled Maintenance: Sunday 25th July
FreeAgent will be unavailable for around 15 minutes on Sunday 25th July from 21:00 BST (16:00 EST/13:00 PST) while we perform a software update.
www.freeagentcentral.com maintenance
Our public website, www.freegentcentral.com, is currently unavailable due to an unexpected maintenance period with the hosting company. We hope this will be resolved in the next few minutes.
The FreeAgent service itself is unaffected.
Scheduled Maintenance: Sunday 11th July, 2010
FreeAgent will be unavailable for around 20 minutes on Sunday 11th July from 22:30 BST (17:30 EST/14:30 PST) while we perform a software update.
Scheduled Maintenance: Friday 2nd July, 2010
FreeAgent will be unavailable for around 20 minutes this evening from 20:30 BST (15:30 EST/12:30 PST) while we perform some database maintenance.
June 2010
2 posts
1 tag
Scheduled Maintenance: Tuesday 22nd June, 2010
FreeAgent will be unavailable for around 15 minutes this evening from 22:00 BST (17:00 EST/14:00 PST) while we release a software update.
Scheduled Maintenance: Monday 7th June, 2010
FreeAgent will be unavailable for around 20 minutes this evening from 21:00 BST (16:00 EST/13:00 PST) while we deploy a software and database update.
May 2010
1 post
Scheduled Maintenance: Tuesday 4th May, 2010
FreeAgent will be unavailable for around 3 hours this evening from 22:30 BST (17:30 EST/14:30 PST) while we deploy a software and database update.
February 2010
1 post
Scheduled Maintenance: Monday 15th February, 2010
FreeAgent will be unavailable for around 45 minutes this evening from 21:30 GMT (16:30 EST/13:30 PST) while we release our latest software update.
January 2010
1 post
Scheduled Maintenance: Wednesday 13th January,...
FreeAgent will be unavailable for around 45 minutes this evening from 23:00 GMT (18:00 EST/15:00 PST) while we release our latest software update. It’s a biggie.
November 2009
3 posts
Normal service resumed
The issue earlier has now been resolved and FreeAgent should now be responding as normal.
We’re now investigating what happened and will work to try and minimise a recurrence of the problem in the future. We’re very sorry for the short period of downtime.
High FreeAgent response times
We’re currently experiencing high response times from our web server. We’re investigating it right now and we’ll be back up and running really soon. Very sorry about this.
1 tag
Scheduled Maintenance: Monday 16th November, 2009
FreeAgent will be unavailable for up to an hour this evening from 22:00 GMT (17:00 EST/14:00 PST) while we migrate to our new server infrastructure.
October 2009
1 post
Scheduled Maintenance: Wednesday 28th October 2009
FreeAgent will be unavailable this evening from 22:45 GMT whilst we perform a software and database update. Downtime should be around 45 minutes.
September 2009
2 posts
1 tag
Scheduled Maintenance: Sunday 20th September 2009
There will be a brief period of downtime of around 5 minutes while we perform some minor system updates at 06:00 BST this coming Sunday, 20th September.
Running happily
No reported problems