FreeAgent Status

All Systems Operational

FreeAgent Web App Operational

API Operational

Website Operational

Mobile Operational

iOS app Operational

Android app Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Uptime

Fetching

Website Uptime

Fetching

Past Incidents

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Emails to Google Email accounts being marked as spam

Resolved - This incident is now resolved. Emails sent from the FreeAgent app to Google email accounts should no longer be marked as spam for recipients.

Our vendor, working with Google, deployed a fix at 2025-03-24 23:04 UTC. They continued to monitor email delivery and declared the issue fully resolved at 2025-03-25 02:11 UTC
Mar 25, 09:30 GMT

Investigating - We are aware of email deliverability issues to Google email accounts for emails sent from the FreeAgent application.

Emails sent to Google are being incorrectly marked as spam for users. We are currently working on resolving this issue with our email vendor.

In the meantime it is advised that customers check their spam email folder and select the “Report as not spam” option on the email.
Mar 24, 16:28 GMT

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.