FreeAgent Status

All Systems Operational

FreeAgent Web App Operational

API Operational

Website Operational

Mobile Operational

iOS app Operational

Android app Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Uptime

Fetching

Website Uptime

Fetching

Past Incidents

Apr 16, 2026

No incidents reported today.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

Smart Capture Delays

Resolved - Smart Capture service has resumed. Some captures have failed to extract data and may need to be retried, we apologise for the inconvenience.
Apr 7, 16:54 BST

Investigating - We're currently investigating an issue with Smart Capture, receipt data extraction is delayed. We will update this page when the issue is resolved.
Apr 7, 15:53 BST

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

At-risk period

Completed - The scheduled maintenance has been completed.
Apr 2, 00:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 23:00 BST

Scheduled - We will be carrying out database maintenance affecting the FreeAgent application. We aim to have this procedure and the subsequent testing finished within the scheduled window. We anticipate there will be some brief periods of service interruption as this takes place.
Apr 1, 15:38 BST