All Systems Operational
FreeAgent Web App Operational
API Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Uptime
Fetching
Application End User Response Time
Fetching
Website Uptime
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Past Incidents
Nov 19, 2019
Resolved - We've identified the cause of the trouble, and have released a fix. Reloading any page where you were experiencing problems should result in you being able to upload files again. Thanks for your patience.
Nov 19, 13:47 GMT
Investigating - We are aware that some customers are having trouble uploading files into FreeAgent, preventing the import of bank statements and attachment of files to transactions, expenses and bills. We are investigating this as a high priority and really appreciate your patience and understanding.
Nov 19, 13:06 GMT
Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Resolved - Bank feed imports have now been processing successfully for several hours, we are therefore marking this incident as resolved. Thank you for your patience and understanding, we really appreciate it.
Nov 9, 17:42 GMT
Monitoring - Yodlee confirmed that the problem was at their end and successfully shipped a fix for it. We are now observing imports for Yodlee feeds succeeding across the board.
Nov 9, 16:38 GMT
Investigating - We are seeing widespread connection problems with Yodlee, one of our third-party providers of bank feeds. It looks like this problem is currently affecting all Yodlee bank feeds, and users will intermittently be unable to set up Yodlee feeds or import transactions.

We are working with the engineers at Yodlee to resolve this as a matter of urgency. We appreciate your patience while we work on this, and we will update this page with any progress made.
Nov 9, 12:42 GMT
Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.