Data Processing Delays - Reporting Tools Affected

Incident Report for FreeAgent

Resolved

This incident has been resolved.
Posted Jun 06, 2020 - 18:44 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2020 - 17:37 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 06, 2020 - 17:26 BST

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Jun 06, 2020 - 17:17 BST
This incident affected: FreeAgent Web App.