Issues with Search

Incident Report for FreeAgent

Resolved

The issue has been fixed. A full re-index is in progress which will ensure the small number of missing search results will be resolved. This process should be complete by midnight tonight.

Posted Apr 26, 2018 - 17:13 BST

Monitoring

Search is fully operational again, however some recent changes from this morning may be missing from search results. We are working towards a permanent fix and will re-index everything when we have a fix we are happy with.

Posted Apr 26, 2018 - 11:34 BST

Identified

We are experiencing some issues with the search feature in the app. Search results may be incomplete while we work to rectify the issues

Posted Apr 26, 2018 - 08:23 BST

This incident affected: FreeAgent Web App.