Elevated API Errors

Incident Report for FreeAgent

Resolved

This incident has been resolved.

Posted Feb 24, 2020 - 13:13 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2020 - 13:05 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 24, 2020 - 13:02 GMT

Investigating

We're experiencing an elevated level of API errors during authentication and are currently looking into the issue. This is also affecting mobile users and certain functions such as explaining bank transactions within the application.

Posted Feb 24, 2020 - 12:54 GMT

This incident affected: FreeAgent Web App and API.